• First look in spam if the mail has accidentally landed there

• If not then contact the support of the event organisation for more information

In the invitation email there is an area where all registration data (meeting code and password) can be found.

• You are in the waiting room because you have probably logged into the meeting before your allotted time. Therefore, you will only be admitted to the meeting at the given time.

• However, please remain in the waiting room to avoid possible complications if you re-register.

• In the Zoom meeting you will find a technical operator who will discuss questions about the operation and functions of Zoom with you. In addition, helpers from the organising team are present in the meeting to discuss questions about the event or content.

• See if your internet connection is good enough. If you are in a public place and are connected to a hotspot as a network, the connection can sometimes be bad. We therefore recommend: if possible, try logging in with your home network or a stable internet connection.

• There are two ways you can show your presentation:Screensharing (screen sharing)

  • Screensharing (screen sharing)

  • via Internetclicker

• If you show your presentation on screen, you can test it for functionality in on-boarding. The technical operator will be happy to help you. Since several attendees will be showing their presentations on screen, we have a limited time window for each attendee to test.

• If you present your presentation via Internetclicker, go to Internetclicker. com in your Google Chrome browser. There you enter your identification code if the technical operator asks you to do so. Your presentation will be accessed from our computer. With the Internetclicker you can then control your presentation using the two arrows.